When things go wrong, we aim to resolve all complaints during your initial contact. From time to time, additional information may be needed and this may affect the time in which a complaint is dealt with. In all cases, we promise to deal with your complaint promptly and effectively.
Representative 29.9% APR
We’d like to collect data from your device while you use this website. This helps give you the best experience, keeps your account secure and supports personalised marketing on our website and social media. Choose ‘Accept All’ to agree we can collect your data in this way, or for more options, choose ‘Manage Preferences’ Find out more: Cookie Policy - Privacy policy.
The types of cookies used on this website fall into one of four categories - Strictly Necessary, Performance, Targeting and Functionality & Profile. You can find out more information in our cookie policy. Please indicate the categories you wish to consent to using the sliders below and then click "Save Preferences" to retain your preferences for future visits. You can change these preferences at any time by clicking on the cookie policy link on our website.
Data collected in this category enables the website to remember choices you make. This means a more personalised experience for features of the website that can be customised. It may also be used to provide services you've asked for, such as watching a video, or commenting on a blog.
Data collected in this category is used to inform us how the website is used, improve how our website works and to help us to identify issues you may have when using our services. This data is not used to target you with online advertising.
Data collected in this category is essential to provide our services to you. The data is necessary for the website to operate and to maintain your security and privacy while using the website. Data is not used for marketing purposes, or for the purposes covered by the other three categories below. These strictly necessary cookies are always on, as without this data, the services you've asked for can't be provided.
Data collected in this category is used to help make our messages more relevant to you. The data is shared with third parties, such as merchants, advertisers and social media platforms we may use to deliver personalised advertisements and messages. If you don't wish to consent to this category, it's important to note that you may still receive generic advertising or service messages, but they will be less relevant to you.
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